Privacy Policy

Last Updated: January 27, 2025

1. Introduction

We are committed to protecting your privacy and handling your data in an open and transparent manner. This policy explains how we collect, process, and protect your personal information when you use our survey platform.

2. Information We Collect

2.1 Information You Provide

  • Account information (name, email, company details)
  • Survey responses and data
  • Payment information
  • Communication preferences

2.2 Automatically Collected Information

  • Device and browser information
  • IP address and location data
  • Usage statistics and analytics
  • Cookies and similar technologies

3. How We Use Your Information

We use the collected information for:

  • Providing and improving our services
  • Processing and analyzing survey data
  • Communicating with you about our services
  • Ensuring platform security and preventing fraud
  • Complying with legal obligations

4. Data Sharing and Disclosure

We may share your information with:

  • Service providers and business partners
  • Legal authorities when required by law
  • Third parties with your explicit consent

5. Data Security

We implement appropriate technical and organizational measures to protect your data, including:

  • Encryption of data in transit and at rest
  • Regular security assessments and audits
  • Access controls and authentication measures
  • Employee training on data protection

6. Your Rights

You have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request deletion of your data
  • Object to processing of your data
  • Data portability

7. Cookies Policy

We use cookies and similar technologies to:

  • Maintain your session and preferences
  • Analyze platform usage and performance
  • Provide personalized features
  • Enable security features

8. Updates to Privacy Policy

We may update this privacy policy periodically. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date.

9. Contact Information

For any questions about this privacy policy or our data practices, please contact our Data Protection Officer at:

  • Email: privacy@crumbls.com